Monday, August 06, 2012

PayPal allows eBay to ride the wave of mobile shopping

A long time ago, during the first dot-com boom, an acquaintance gave me some advice: invest in the companies that create the Internet’s infrastructure, not the ones that use it. It was good advice. I bought Cisco and it did very nicely. And maybe that accounts for why companies like eBay and Amazon are still going strong today. They too have become part of the Internet’s infrastructure.

Right now, eBay is a classic case of the comeback kid. Recent earnings suggest that the company has rebounded from the nadir of its first loss as a public company in 2007. Funnily enough, the key to eBay’s current success lies with an acquisition the company made back in 2002: PayPal. 

Ebay logo on mobile

PayPal has proved to be a good long-term bet for eBay. The online payment system has become integral to many Web sites, but increasingly facilitates eBay’s one-click payment solution for mobile. If there is one thing that mobile users would rather avoid, it is filling out lengthy forms. So a safe, simple and convenient solution helps overcome any reticence about making a purchase from a smartphone. 

According to Kyle Spencer on Seeking Alpha, PayPal’s revenue increased 26 percent year over year, driven primarily by increased penetration on eBay, as well as continued merchant and consumer adoption and strong growth in Bill Me Later.

With mobile commerce steadily increasing, eBay looks to be sitting pretty for the foreseeable future, but there could be a more radical development ahead. 

In the same post on Seeking Alpha, Kyle raises another interesting prospect. He acknowledges that Facebook is struggling to lift the amount of money it is able to make from each of its users, and proposes a radical solution. Instead of making advertising the primary focus of revenue generation, why not team up with PayPal and make Facebook the one-stop shop for online commerce? Kyle states:

The simplest way to monetize Facebook is to forget indirect monetization (advertising) and monetize Facebook directly. Half a billion people are already using Facebook to log onto other sites, to comment on articles, or register a product. It's the universal log in ID we all use. It comes with photo identification. The leap from there to "Buy With Facebook" is a small one.

Kyle acknowledges that to make this vision a reality, Facebook will need to overcome its current issues regarding privacy. And what better way to do that than team up with PayPal? It is definitely an interesting idea.

So what other Internet companies can you think of that have survived the last decade? Did they do so because they were integral to the Internet’s infrastructure, or for some other reason? And what about that Facebook/PayPal combo? Please share your thoughts.
(average: 4 out of 5)


Email this post to a friend



This entry was posted on Monday, August 06, 2012 and is filed under Brands. You can leave a response.

3 Responses

  1. Monday, August 06, 2012

    Ed C

    Great post - it has me thinking about revisiting my portfolio.

    I wonder if the travel sites (expedia, priceline, etc.) are part of the infrastructure or just using the internet as a platform to redefine "travel agents?" Their services have been around for a while now.

    I like the idea of lots of partnerships. Amazon's "I know what else you like" algorithm could be used elsewhere if the privacy/spam thing can be addressed. Paypal/facebook should be able to work too with the suggestions you/Kyle talk about.

  2. Wednesday, August 22, 2012

    Felix

     One day I was talking with my students about those internet phenomena of flashback, for example: the e-mail service is the flashback of the old mail, internet brings us some advantages like speed and the ability to include video or links, but at the end, is the same cold way to have communication, I mean, by only text, just like I’m doing it right now, so the discussion where about: maybe we have a myopia of advantages in internet, is just that we are trying to adapt our old way to live to the digital field. I know that the way Amazon manages our wish lists is incredible, we can feel that it really knows what we want, but along time ago the owner of a bookstore in an little town could easily know what those customers wanted, so Amazon is the new bookstore owner in the digital field.

    So the integration of Facebook and Ebay reminds me the movement of the humans from farms to cities, why? Because when we used to live in a farm we had to create our own products, and for those we couldn’t create, we had to move to other farms to find those, it means sources waste, so the cities were the perfect place to put all together. So I can see that we have the community, I mean Facebook, there are my friends, family and significant others, right now we can find only advertising in this community, but where are the stores? We have to leave the community and make a big travel (move the mouse to the banner). But why those the stores are not in the community, or why aren’t there a Wal-Mart with all the products together, maybe named (E-bay), and if it happens, then we should bring the library (Wikipedia), the locator (Google), the bookstore (Amazon), The movie theater (Netflix), the radio (last fm), etc… So I think that we are living a process of integration, we need to create the Zion, the promised land. So where is the guy or the company who are going to put all together in harmony. 


  3. Wednesday, August 22, 2012

    Nigel

    Hi Felix, great observations.
    I always think that the Internet facilitates old behaviors rather than creating new ones. In the media space it parallels offline media channels, e.g. video to TV, e-mail to direct, display ads to outdoor. So I love the analogy with the rural community and, yes, as things develop maybe Facebook will become more city like, not just with national retailers but also local ones serving specific neighborhoods or needs.

Leave a Reply